Terms of Service — Tirumala BlackGold Oil™

Effective date: 28 October 2026

1. Overview

Welcome to Tirumala BlackGold Oil™. The terms “we,” “us,” and “our” refer to the business operating the website https://tirumalablackgoldhairoil.in.

Our online store is hosted on Shopify, which enables us to display and sell our products online. By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service and our applicable store policies.

2. Eligibility and Customer Information

You must be legally eligible to make purchases under applicable law. You agree to provide accurate and complete contact, billing, payment, and shipping information when placing an order.

You are responsible for keeping your information up to date and protecting your account credentials.

3. Products and Descriptions

We make reasonable efforts to display our products, images, ingredients, descriptions, and prices accurately. Product appearance may vary slightly depending on your device and screen settings.

Product availability, descriptions, and prices may change from time to time. Please read product labels, ingredient information, and usage instructions before using any product.

Product information is not a substitute for professional medical advice. Individual experiences and results may vary.

4. Orders and Acceptance

When you place an order, you submit a request to purchase the selected products. Orders are subject to product availability, payment verification, and acceptance by us.

We may contact you to verify order details or address pricing errors, stock issues, suspected fraud, or other legitimate concerns. If an order is cancelled after payment, any refund due will be processed in accordance with applicable law and our Refund and Return Policy.

Please review your order carefully before completing checkout.

5. Pricing and Payments

All prices are displayed in Indian rupees (INR), unless otherwise stated. Applicable taxes and shipping charges will be shown at checkout where relevant.

Prices, discounts, and promotional offers may change. The applicable price is the price displayed when your order is placed, subject to correction of genuine errors and applicable law.

You agree to provide valid payment information and pay the total amount shown at checkout.

6. Shipping and Delivery

Orders will be shipped to the delivery address provided at checkout, subject to service availability.

Delivery timelines are estimates and may be affected by courier operations, weather, service disruptions, or other circumstances beyond our reasonable control.

For shipping charges, estimated delivery timelines, tracking, and related conditions, please refer to our Shipping Policy.

7. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our published Refund and Return Policy.

Please review that policy before placing an order. Nothing in these Terms of Service removes any rights available to consumers under applicable law.

8. Intellectual Property

The original branding, logos, product photographs, text, graphics, and other content on our website are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our content without prior written permission, except where permitted by law.

Third-party trademarks and content remain the property of their respective owners.

9. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment providers, and shipping partners. These services may be subject to their own terms and privacy policies.

External links are provided for convenience. We are not responsible for third-party content or services to the extent permitted by applicable law.

10. Privacy

Our Privacy Policy explains how personal information is collected, used, and disclosed when you visit our website or place an order.

Your information will be handled in accordance with our Privacy Policy and applicable privacy and data-protection laws.

11. Customer Reviews and Feedback

If you submit reviews, suggestions, or other feedback, you confirm that you have the right to share the content and that it is not unlawful or misleading.

We may moderate or remove content as permitted by applicable law and our policies. Any use of customer content will comply with applicable privacy and consumer-protection requirements.

12. Prohibited Uses

You may not use our website for unlawful purposes, submit fraudulent information, interfere with website security, distribute malicious code, infringe intellectual property rights, or misuse our services.

We may take appropriate action against misuse, subject to applicable law.

13. Disclaimer

Website content is provided for general informational purposes. We do not guarantee uninterrupted or error-free website operation.

Products should be used according to their supplied instructions and warnings. We do not promise a particular result unless expressly stated and supported by the applicable product terms.

Nothing in these Terms excludes any legal responsibility or consumer right that cannot lawfully be excluded.

14. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from the use of our website or services.

Nothing in these Terms limits liability or remedies that cannot be limited or excluded under applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be published on this page with the applicable effective date.

Your continued use of the website after changes take effect will be subject to the updated terms, as permitted by applicable law.

16. Governing Law

These Terms of Service are governed by the laws of India, without prejudice to mandatory consumer rights or protections applicable to you.

Disputes will be handled by courts or other forums having jurisdiction under applicable law.

17. Contact Information

For questions about our products, orders, shipping, returns, or these Terms of Service, please contact us:

Brand: Tirumala BlackGold Oil™
Email: tirumalablackgoldhairoil@gmail.com
Website: https://tirumalablackgoldhairoil.in

Please refer to our Privacy Policy, Shipping Policy, and Refund and Return Policy for additional information.