Shipping Policy — Tirumala BlackGold Oil™

Effective date: 28 October 2026

At Tirumala BlackGold Oil™, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.

1. Order Processing

Orders are processed after successful order placement and payment verification, where applicable.

Order processing times may vary depending on product availability, order volume, holidays, and other operational factors. If there is a significant delay in processing your order, we will make reasonable efforts to notify you using the contact information provided at checkout.

2. Shipping Locations

We currently intend to serve customers across India, subject to courier service availability at the delivery address.

Service availability may vary by PIN code. Please provide a complete and accurate delivery address, including your PIN code and contact number, when placing your order.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offer will apply only according to the terms stated in the relevant promotion.

4. Estimated Delivery Times

Delivery times depend on the destination, courier service, weather, and other operational conditions.

Delivery dates are estimates and are not guaranteed. Remote locations and areas with limited courier service may require additional time.

5. Order Tracking

Where tracking is available, tracking details may be shared through email, SMS, WhatsApp, or another available communication channel after dispatch.

Tracking information may take some time to update after the courier collects your package.

6. Incorrect Address or Unsuccessful Delivery

Customers are responsible for providing accurate delivery details at checkout.

Incorrect or incomplete addresses, unavailable recipients, or repeated unsuccessful delivery attempts may cause delays or return-to-origin shipments. Additional shipping charges, if applicable, will be communicated to the customer in accordance with our policies and applicable law.

Please contact us as soon as possible if you notice an error in your delivery address.

7. Delayed, Lost, or Damaged Shipments

If your order is delayed, appears lost, or arrives damaged, please contact us with your order number and relevant details.

We will review the issue and coordinate with the shipping partner where necessary. Any replacement or refund will be handled according to the circumstances, our applicable policies, and Indian consumer-protection law.

8. Order Cancellation

If you need to cancel an order, contact us as soon as possible. Cancellation may not be possible once the order has been processed or dispatched.

Any eligible cancellation or refund will be handled in accordance with our Refund and Return Policy and applicable law.

9. Contact Us

For questions about shipping, tracking, or delivery, please contact us:

Brand: Tirumala BlackGold Oil™
Email: tirumalablackgoldhairoil@gmail.com
Website: https://tirumalablackgoldhairoil.in

Please include your order number when contacting us so we can assist you more efficiently.

We appreciate your trust in Tirumala BlackGold Oil™.